Customer support and user feedback for modern software companies

Provide in-app & email support to your customers and listen to their feedback with a purpose-made tool.

No credit card required • 20 day free trial
Product Shot for the hero section
IN-APP WIDGET

Receive customer messages & feedback right from your product

  • Embed the ListenUser widget to your web app and instantly start receiving customer messages, feature suggestions and bug reports.
  • Easily prioritise customer messages by their pricing plan or MRR with help of our widget SDK method.
In-app widget screenshot
EMAIL INBOX

Make ListenUser your new home for customer emails

After setting up ListenUser with your company's email like support@company.com, handle all customer emails and in-app messages from one neat place — the ListenUser inbox.
A screenshot of the thread view of the ListenUser product
CUSTOMER DETAILS

Have customer's context when replying to their messages

When customers send you messages from the in-app widget, you can attach their pricing plan, MRR, company details to have the required context for prioritization and for understanding their request better.
A screenshot focusing on the user data part of the ListenUser's thread view
TEAM COLLABORATION

Collaborate with your team members to get it done

Assign threads to your team members, @ mention them to bring their attention and there's notifications to keep the team in the loop.
A screenshot of team memebers communicating via internal comments in the ListenUser's thread view
SIMPLE PRICING

Unlimited team members and unlimited conversations 🚀

Bring all of your team. There's no per-seat pricing. Talk to all of your customers. That's simple and straightforward.
Pro Plan
$ 26 per month
  • Unlimited team members
  • Unlimited conversations
  • Unlimited feedback
  • In-app widget
  • Email inbox
  • Internal comments
  • In-app and email notifications for important events
  • One on-demand integration of your choice (For e.g. Slack, Linear, GitHub, Jira)
Start free trial

No credit card required • 20 day free trial

Scale Plan
$ 49 per month
  • Unlimited team members
  • Unlimited conversations
  • Unlimited feedback
  • In-app widget
  • Email inbox
  • Internal comments
  • In-app and email notifications for important events
  • One on-demand integration of your choice (For e.g. Slack, Linear, GitHub, Jira)
Start free trial

No credit card required • 20 day free trial