Customer support and user feedback for modern software companies

Provide in-app & email support to your customers and listen to their feedback with a purpose-made tool.

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We have stopped accepting customers. You can still sign in to play around and explore our web app. Remember, we delete all data frequently.
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IN-APP WIDGET

Receive customer messages & feedback right from your product

  • Embed the ListenUser widget to your web app and instantly start receiving customer messages, feature suggestions and bug reports.
  • Easily prioritise customer messages by their pricing plan or MRR with help of our widget SDK method.
In-app widget screenshot
EMAIL INBOX

Make ListenUser your new home for customer emails

After setting up ListenUser with your company's email like support@company.com, handle all customer emails and in-app messages from one neat place — the ListenUser inbox.
A screenshot of the thread view of the ListenUser product
CUSTOMER DETAILS

Have customer's context when replying to their messages

When customers send you messages from the in-app widget, you can attach their pricing plan, MRR, company details to have the required context for prioritization and for understanding their request better.
A screenshot focusing on the user data part of the ListenUser's thread view
TEAM COLLABORATION

Collaborate with your team members to get it done

Assign threads to your team members, @ mention them to bring their attention and there's notifications to keep the team in the loop.
A screenshot of team memebers communicating via internal comments in the ListenUser's thread view
SIMPLE PRICING

Unlimited team members and unlimited conversations 🚀

Bring all of your team. There's no per-seat pricing. Talk to all of your customers. That's simple and straightforward.
Pro Plan
$ 26 per month
  • Unlimited team members
  • Unlimited conversations
  • Unlimited feedback
  • In-app widget
  • Email inbox
  • Internal comments
  • In-app and email notifications for important events
  • One on-demand integration of your choice (For e.g. Slack, Linear, GitHub, Jira)
Scale Plan
$ 49 per month
  • Unlimited team members
  • Unlimited conversations
  • Unlimited feedback
  • In-app widget
  • Email inbox
  • Internal comments
  • In-app and email notifications for important events
  • One on-demand integration of your choice (For e.g. Slack, Linear, GitHub, Jira)
We have stopped accepting customers. You can still sign in to play around and explore our web app. Remember, we delete all data frequently.
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